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Privacy Policy

RNZ.COFFEE handles the personal information entrusted to us through inquiries and other channels in accordance with applicable laws and the following policy.

01Operator

RNZ.COFFEE (Yasuna Yokoyama, Founder)
Location: Taishido, Setagaya-ku, Tokyo

02Information we collect

Through our contact form and by email, we collect the following information.
• Name, company or store name, email address, phone number
• Intended use, expected volume, preferred timing and the content of your inquiry
• For experience bookings, your preferred date, time and group size

03How we use it

We use this information only for the following purposes.
• Responding to your inquiry
• Sending samples or products
• Contacting you about orders or experience bookings
• Improving our website and services, in a form that does not identify you

04Cookies and analytics

This website may use analytics tools such as Google Analytics to understand how it is used. These tools use cookies, but they do not include information that identifies you, such as your name. You can disable cookies in your browser settings.

05Sharing with third parties

We do not share your information with third parties without your consent, except where required by law.

06Outsourcing

We may outsource sample delivery or the operation of our form and email. In that case, we share only the information needed and supervise the contractor appropriately.

07Security and retention

We manage your information carefully to prevent leaks and loss. We keep it only as long as needed for these purposes, and then delete it appropriately.

08Your requests

If you ask us to disclose, correct, delete or stop using your information, we will respond without delay after confirming your identity.

09Contact

For questions about how we handle personal information, please contact us at:
RNZ.COFFEE Email: rnzcoffee36@gmail.com

10Changes to this policy

We may revise this policy in response to changes in law or other circumstances. Any changes will be posted on this page.

Established October 5, 2026